Frequently Asked Questions.

 

 

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What is the maximum weight than can be shipped per trip?

All our equipment can take a 44,000 lbs payload. However, depending upon the type of trailer used the weight can vary. For example in our fleet, we do have a few 53 foot dry box that can handle up to 47,000 lbs and flat beds up to 50,000 lbs. It would be wise to mention the weight of the merchandise when placing your order.

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What is the inside dimensions of a dry box?

 

Outer dimensions

Length

Width

Height

53 feet, 102 inches

52 ft, 4 in

98.25 in

110 in

48 feet, 102 inches

47 ft, 4 in

98.25 in

106 in

48 feet (high cube)

47 ft, 4 in

98.25 in

110 in

 

 

 

 

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What distance can my shipment travel in one day?

The law allows a driver up to 10 hours of driving a day which depending on the roads used equals approximately 500 to 600 miles per day. If the destination of your order is within the 500 to 600 miles, your order will be delivered the next day. For example: from Montreal, Quebec to Dallas, Texas = 1,794 miles divided by 600 miles per day, your order will take 3 days traveling time. But for a slight additional charge, this traveling time can be reduced to almost half by using team drivers.

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How much notice do you need to pick up an order?

Like any well-organized company, we like to have 24 hours’ notice. But if an emergency arises, Transport Rout-Am will do everything to pick up your order in the best possible time, generally the same day in most cases.

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Can your company complete the customs papers for my shipment?

Generally the paperwork required for custom clearance is provided by the shipper and the forms are supplied by the custom broker. However, you can download these forms directly from this site, see section Forms.  They are easy to use and come with instructions on how to fill them.  However depending on the situation, yes we could complete the customs papers if you provide us with all the necessary information.

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